REFUND POLICY
Cancellations
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If you need to cancel your Session, you can request a refund contacting us at least 72 hours before the session start time. If you are eligible for a refund, you will receive it in the same manner in which you paid. Alternatively, you can opt to receive a credit coupon which allows you to book any upcoming session.
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Sessions may be cancelled last minute by Brushes n Bubbly or the venue. You will be fully refunded if the minimum number of tickets are not sold for that particular session. Minimum ticket sales for paint and sip sessions is 10.
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Reschedules
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If you need to reschedule your Session, you must contact us between 2 to 72 hours before the session start time. A last-minute cancellation/reschedule fee of $20 per seat for 3-hour sessions will be deducted from the credit coupon. You can use your coupon to book any upcoming session within 6 months from the date it was received.
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No Shows
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If you do not attend the Session or submit your request within 2 hours before the session start time, you will be considered a "No Show" and you will not be eligible to reschedule or receive a credit coupon or refund.
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If you have any questions about our Refund Policy or need to cancel or reschedule your Session, please contact us at brushesnbubbly@outlook.com